Shipping policy

🚚 PawMaison Shipping Policy

At PawMaison, we take care in ensuring your order is delivered with the same attention to detail as our products.

πŸ“¦ Delivery Options

We currently offer delivery across the UAE. Shipping fees vary depending on your location and will be calculated at checkout.

βœ… Local Deliveries (Dubai):

  • May be hand-delivered by a member of our team

  • Delivery typically within 1–3 business days

  • Cost calculated at checkout or confirmed via WhatsApp after order placement

πŸš— Other Emirates:

  • Orders are dispatched via trusted local couriers

  • Delivery estimated within 2–5 business days

  • Shipping fees shown at checkout

Please ensure your address and contact details are accurate to avoid delays.

🌍 International Shipping

We do not currently offer international shipping via the website. If you're based outside the UAE and wish to place an order, please contact us directly and we’ll do our best to assist.

🐾 Order Processing

All orders are processed within 24–48 hours, excluding weekends and public holidays.

You will receive a confirmation email once your order has been dispatched.

πŸ’¬ Questions?

We’re happy to help. If you have questions about delivery, or a special request, please contact us at:

πŸ“§ pawsmaison@gmail.com